We are now offering our webinars using the BigMarker platform, which uses your web browser to deliver the content. This software does not use Adobe Flash, so there are no more Adobe Flash updates to deal with or having to "Allow Flash" in your browser. Getting into the webinar should now be much easier for you.
Please test your computer system using the instructions below before the webinar. If you fail to test your system in advance and experience problems, you may not be able to participate in the webinar. We cannot provide refunds because you experience technical problems the day of the webinar. When testing, use the computer you plan to use for participating in the webinar.
NOTE: We recommend using a desktop or laptop computer to attend the webinar rather than a tablet or mobile phone.
This test should take less than 5 minutes to complete.
On the computer you will be using for the webinar, go to the following web page:
When the page loads, it will run through various network tests. Click on Test Speakers to make sure you can hear audio. You do not need to test your microphone or webcam for the webinar.
The problem users most frequently encounter is failing the Network Firewall Check, which usually happens when the required communication ports are being blocked by your Windows Firewall or your Internet router. For more information on how to solve this problem please see the I Failed the Network System Check page on the BigMarker support website. Please note that as this has to do with individual settings in your computer firewall or your router, Tax School cannot easily help solve these problems. Some additional steps to try that may solve the problem:
To enter the live webinar session the day of the event:
If you encounter additional problems testing your system, you can check the following resources:
If your technical problems cannot be resolved, please call the Tax School office at 217-333-0502 during normal business hours for options regarding webinar attendance.
Last updated 6/17/2020 7:05:26 AM